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Cookies Policy

The Site uses various types of cookies which help us administer and operate it, as described herein.

WHAT ARE COOKIES

Cookies are small text files sent by a web server to your browser when you access the Site. Different types of cookies may be used for different purposes, such as to -

  • Collect statistical information about your use of the Site;
  • Save you the need to re-enter your login information on the Site;
  • Remember your actions and preferences on the Site over a period of time, so you don't have to keep re-entering them whenever you come back to the Site; and
  • Collect behavioral information about your surfing on other sites which then help advertisers deliver ads that are more relevant to you.

Cookies are classified into two major categories: session cookies and persistent cookies. Session cookies are temporarily stored on your device while you are visiting a given site. They are deleted once you leave the site. Persistent cookies, on the other hand, remain on your device for a more extended period of time specified in the cookie file, after you leave the site. This type of cookie remains available for retrieval by the web server when you return to visit the website.

Cookies are further classified into "first party cookies" and "third party cookies". First party cookies are those sent to your browser by the server of the site you are visiting. Third party cookies are those sent to your browser by servers other than of the site you are visiting (e.g., the server of an advertising network to which the site you are visiting is subscribed).

HOW WE USE COOKIES

We use first party cookies for Site analytics purposes, such as collecting information pertaining to your activities on our Site, including your session durations, the Site content you accessed and your interactions and user-interface clicks with respect to such content, the Internet protocol (IP) address of the device from which you accessed our Site, the browser you used, its version and language (i.e. locale) preferences, and the approximate geographical area from which you accessed the Site.

We also use third party cookies for marketing and advertisement purposes, in order to deliver to you more relevant ads for our products and services as you surf the web (this is known as "retargeting").

CONTACT US

You may contact us with any questions or comments, at: [email protected]

Pre-Order

A pre-order is manufactured just for you or is in the process of being manufactured and allows you to save 40% since we can cut out any storage and warehousing fees.
Our specialized team will start handcrafting it for you and deliver it in just 2-12 weeks. The lead time should show on the page next to the Pre-Order option, feel free to chat with us to confirm it. The standard in the furniture industry is over 20 weeks.
If you have any questions, our team will guide you through the ordering process.

TESTIMONIALS

The team was a pleasure to work with - customer service, workmanship, and quality are outstanding. 8 weeks lead time is actually fast for the furniture industry!
-Suzanne Palmer

Being able to customize the color of my furniture was key for us. We placed a custom order, got the colors we needed, and saved big compared to in-stock items. Great experience overall, 12 weeks was worth it!
-Richard Eaton

PRE-ORDER POLICIES

Custom-made items are put in production within 48 hours after the order is placed.
Pre-orders are not able to be returned or refunded based on buyer’s remorse.
The following terms will apply:

  • Full payment is required for pre-orders.
  • Order can be cancelled within 48 hours without fees.
  • After 48 hours, cancellations will require a 20% fee from the customer.
  • After two (2) weeks a pre-order is placed, the order cannot be canceled, and ManhattanHomeDesign.com will have the full right to receive full payment for the order placed for the pre-order item.